The Quality Factory, LLC - Privacy Policy
The Quality Factory respects the privacy of its visitors and customers
and understands the importance of privacy to visitors to our website. We
collect and store information so that we can efficiently provide
information to our users and process your requests for additional
information and materials. This privacy statement is designed to help
you understand what information we gather and what we do with the
information.
Your Information
Personal identifying information, such as your name,
street or e-mail address, phone number or any other information which,
when used by itself or with other data, might identify a you or your
company is only collected if you send it to us voluntarily, as part of
using our service, or provide such information in connection with a
request for information. We may also use this information to send you
notices regarding The Quality Factory products and services and to further
personalize your experience on our website. Personal identifying
information is used only for our legitimate business interests,
including the aforementioned notices, to supply requested information,
to answer your questions, and to comply with applicable laws and
regulations.
Disclosure
By giving The Quality Factory your personal identifying information,
you grant The Quality Factory the right to use this information for reasonable
business purposes and in a manner consistent with the policies of
The Quality Factory and applicable state and federal laws and regulations. We do
not sell, rent or disclose your personal identifying information to any
third party, except as described in this section. We may contract with
reputable vendors to assist us in processing information or delivering
the items that you may request. These vendors are restricted from using
or selling the information for any purpose other than helping us to
provide the materials and requested services. We may provide aggregate
statistics about our customers, online traffic patterns and related
information to reputable third parties, but these statistics will not
include any personally identifying information. Finally, if disclosure
of any information is required by law or by an appropriate government
authority, we will comply accordingly.
Cookies
As part of offering and improving our services, we may use
"cookies" to store and sometimes track information about our online
customers and users. A cookie is a small amount of data that is sent to
your browser from a web server and stored on your computer's hard drive.
Cookies can make use of the web easier by saving status and preferences
about a website. Some parts of our website, where you are prompted to
log-in or that are customizable, may require that you accept cookies.
Cookies by themselves cannot be used to find out the identity of any
user. Most browsers are initially set to accept cookies but users can
change the setting to refuse cookies or to be alerted when cookies are
being sent.
Your Control
You may, at any time, remove your personal identifying
information from our database. If you have submitted personal
identifying information to The Quality Factory, and you wish to have it removed
from our records, please e-mail us at operations@thequalityfactory.com.
However, for our record keeping purposes, we will retain your personal
identifying information if submitted for any previously completed
registration on our website.
Your Use
By using this website, you agree not to disrupt or intercept
our electronic information posted on this website or on any of our
servers. You also agree not to attempt to circumvent any security
features of our website, and to abide by all applicable, local, state,
federal and international laws.
In the section of our website that allow you to access trial downloads,
service patches and other registered customer materials, we do ask for
some personal information, such as name, mailing address and e-mail
address, but this information will only be used by The Quality Factory to supply
these materials to you or contact you, if necessary, to respond to your
request for information and to contact you directly to respond to
questions, comments or inquiries. We also may use the information to
notify visitors about updates, new products or services. By using this
website, you consent to the collection and use of this information by
The Quality Factory.
Children
The Quality Factory strongly believes in protecting the privacy of
children online (we define "children" as minors younger than 13).
Therefore, The Quality Factory will not knowingly collect or use any personal
information from children or knowingly allow children to register with
us. Any information that is inadvertently collected from children will
be deleted promptly upon discovery.
Security
The Quality Factory always uses industry-standard encryption
technologies when transferring and receiving data exchanged with our
website. The Quality Factory has implemented appropriate security measures in our
physical facilities to protect against the loss, misuse or alteration of
information that we have collected from you at our website.
Unfortunately, however, no data transmission over the Internet can be
guaranteed to be 100% secure. As a result, while we strive to protect
your personal information, we cannot guarantee or warrant the security
of any information you transmit to or from our website, and you do so at
your own risk. Once we receive your transmission, we will do our best to
protect its security on our systems. IN THE UNLIKELY EVENT OF AN
INTERCEPTION OR UNAUTHORIZED ACCESS DESPITE OUR EFFORTS, The Quality
Factory SHALL
NOT BE RESPONSIBLE FOR SUCH INTERCEPTION OR UNAUTHORIZED ACCESS, OR ANY
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING LOST PROFITS) SUFFERED BY A CUSTOMER OR USER, EVEN IF
The Quality Factory HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. The Quality Factory DOES NOT WARRANT, EITHER EXPRESSLY OR IMPLIEDLY, THAT
THE INFORMATION PROVIDED BY ANY CUSTOMER SHALL BE FREE FROM INTERCEPTION
OR UNAUTHORIZED ACCESS, AND DOES NOT PROVIDE ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EACH CUSTOMER IS
RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF HIS OR HER
INFORMATION.
Disclaimers
WHILE The Quality Factory HAS SAFEGUARDS IN PLACE TO PREVENT
UNAUTHORIZED ACCESS OR INTERCEPTION, THERE IS NO ABSOLUTE GUARANTEE OF
SECURITY. IN THE EVENT OF AN INTERCEPTION OR UNAUTHORIZED ACCESS,
The Quality Factory SHALL NOT BE RESPONSIBLE FOR SUCH INTERCEPTION OR UNAUTHORIZED
ACCESS, OR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES (INCLUDING LOST PROFITS) SUFFERED BY A VISITOR OR USER, EVEN IF
The Quality Factory HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. The Quality Factory DOES NOT WARRANT, EITHER EXPRESSLY OR IMPLIEDLY, THAT
THE INFORMATION PROVIDED BY ANY VISITOR SHALL BE FREE FROM INTERCEPTION
OR UNAUTHORIZED ACCESS, AND DOES NOT PROVIDE ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN TRANSMITTING ELECTRONIC COMMUNICATIONS TO The Quality Factory, THE USER OF THIS
WEBSITE IS REQUESTING THAT The Quality Factory SEND INFORMATION TO OR CONTACT THE
USER REGARDING OUR PRODUCTS OR OUR SERVICES. The Quality Factory WILL MAKE EVERY
EFFORT TO ACCOMMODATE REASONABLE REQUESTS FOR INFORMATION PERTAINING TO
OUR PRODUCTS AND SERVICES IN A TIMELY MANNER BUT MAKES NO GUARANTEES FOR
THE TIMELINESS OF SUCH RESPONSES. THE USER SHOULD BE AWARE THAT
The Quality Factory IS NOT RESPONSIBLE FOR DELAY, NON-DELIVERY OR NON-RECEIPT OF
ANY INFORMATION EXCHANGED BETWEEN The Quality Factory AND THE USER OR VICE-VERSA
DUE TO INTERNET CONNECTIVITY PROBLEMS, MAN-MADE OR NATURAL DISASTERS,
FORCE MAJEURE, COMPUTER MALFUNCTIONS OR INCORRECT CONTACT INFORMATION
(INCLUDING BUT NOT LIMITED TO E-MAIL ADDRESSES, MAILING ADDRESSES,
TELEPHONE, CELLULAR, PAGER OR FAX NUMBERS) SUPPLIED BY THE USER.
The Quality Factory COOPERATES WITH INQUIRIES FROM LAW ENFORCEMENT AGENCIES AND
WILL ASSIST IN ATTEMPTING TO IDENTIFY A USER WHEN The Quality Factory IS REQUIRED
BY LAW TO DO SO OR WHEN The Quality Factory, IN THE EXERCISE OF ITS JUDGMENT,
DETERMINES IT IS NECESSARY TO PROTECT ITSELF, ITS WEBSITE, SERVICES,
CUSTOMERS AND OTHERS.
Changes to the Privacy Policy
We may, at any time and without notice,
add to, change, update or modify this Privacy Policy, simply by posting
such change, update or modification on our website. If we decide to
change our Privacy Policy, we will post those changes on this page so
that you are always aware of what information we collect, how we use it,
and under what circumstances we disclose it. Any such change, update or
modification will be effective immediately upon posting on the website.
CONTACT INFORMATION
Our postal address is:
The Quality Factory, LLC
16904 Juanita Dr. NE #128
Kenmore, WA 98028-4248
Attn: Operations
We can be reached via e-mail at operations@thequalityfactory.com
Last updated on February 21st, 2009